AI AND AUTOMATION FOR SERVICE BUSINESSES
Stoasys helps small service businesses handle incoming calls, enquiries, and repetitive workflows – even when you cannot get to them yourself.
With Freja and tailored AI and automation solutions adapted to how you work.
Based in Gothenburg – working with businesses across Sweden.
Right now: Try Freja for 7 days at no cost
Swedish demo conversation
Freja · Västflytt
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Structured brief
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Clear principles for how we build and handle our solutions.
Personal data is handled with GDPR principles in mind.
Customer information is handled through controlled systems.
You decide what information should be collected.
Start small and continue only if it creates value.
FOR SERVICE BUSINESSES
For service businesses, every missed call can mean a lost enquiry. Freja answers, collects the customer’s details and gives your team a clear basis for following up.
When staff are working with gloves and cleaning products, stopping to answer is not always practical. Freja can ask about the type of cleaning, the area and the preferred date.
Freja can capture
When both hands are needed to carry and secure belongings, the call cannot always be answered. Freja collects the moving date, areas and information about the scope of the job.
Freja can capture
When a pipe must be held in place, the work cannot simply be released. Freja collects the customer’s issue, area and callback request.
Freja can capture
When working on a ladder or in the middle of an installation, safety must come first. Freja collects what the customer needs help with and where the work is required.
Freja can capture
On a roof or in the middle of a construction task, the phone is not always accessible. Freja collects the project type, location and preferred timeline.
Freja can capture
When a heavy load must be kept under control, the call cannot be answered. Freja asks about the goods, pickup and destination areas and preferred transport time.
Freja can capture
When equipment is running and both hands are needed, the call may have to wait. Freja collects the area, the issue and the preferred time.
Freja can capture
Run another type of service business? Get in touch and we’ll look at how Freja could be adapted to your workflow.
THE VALUE OF MISSED ENQUIRIES
If you cannot answer every call or enquiry, even a few missed customers can add up over a year.
Missed enquiries × customer share × order value
Example values – change them to your own numbers.
Potential order value
15,000 kr / month
180,000 kr / year
This calculation is only an example and shows potential order value, not guaranteed revenue.
Stoasys helps you capture more of these enquiries – for example through Freja when you cannot answer, or through other automation adapted to your workflow.
HOW WE HELP
Every solution starts from a concrete situation in your business. This is what it usually looks like – and the technology always comes after the problem.
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Freja, our AI receptionist, can take customer calls and collect what the customer needs when you are not available – so the enquiry is not lost.
Not every problem needs AI. Sometimes clearer structure, better intake, or a simpler integration is the right first step – and we will tell you when that is the case.
Read more about AI receptionistsFreja is one of our solutions – an AI receptionist for businesses where the phone matters. We also build tailored automation for your own recurring workflows: customer enquiries, information collection, administrative flows, and internal repetitive tasks.
WORKFLOW EXAMPLES
These are common scenarios for Swedish service businesses where better availability, better customer information, and clearer follow-up create real value.
An AI receptionist or AI phone assistant can take the first conversation, collect what the customer needs, and leave a complete callback request instead of only a missed number.
Call → enquiry details → callback request
A web assistant can answer recurring questions, sort simpler enquiries, and suggest booking or human contact when needed.
Chat → qualification → booking or handoff
When the right information is collected directly from calls, chat, or forms, quote preparation and follow-up can start earlier and with fewer misunderstandings.
Intake → structured information → next action
These examples describe possible use cases, not claimed customer case studies. The actual solution depends on your services, workflows, and current systems.
FREJA · AI RECEPTIONIST
When you cannot answer, Freja can take the call, understand what the customer needs, and collect the relevant information. Freja is an AI receptionist – an AI voice in the browser, not a human or a phone line.
Prepare a short voice demo with your company name and industry, and hear how Freja could take a customer call for you – before you commit to anything.
You are interacting with AI. You can always request human contact.
Future demo activations must include real privacy details. Read our privacy policy.
TRY FREJA IN YOUR BUSINESS
We set up Freja for your company and you test the solution in your real operation for 7 days. If it does not work for you, we end the pilot at no further cost.
Apply and we will schedule a short walkthrough, adapt Freja to your business, and set up the pilot together with you.
The process
We start with your customer contact and day-to-day workflows, not with technology for its own sake. That makes it easier to choose the right first solution and the right level of automation.
We review calls, emails, chat, and booking, and point out where customers or internal information are getting lost.
You get a clear suggestion for what to do first – sometimes an AI receptionist, sometimes a simpler automation or better structure.
We build a focused demo or pilot so you can judge how it works in your business before anything is rolled out wider.
We adjust the solution to your workflows and hand over with a clear walkthrough and next steps.
Not every problem needs AI. If a simpler automation or better structure is the right path, we will say so – and you should always understand what is being built and where people remain in control.
About Stoasys
Stoasys was founded by John Le and is based in Gothenburg. We build practical AI and automation solutions for smaller businesses, from the initial needs analysis to a tested solution and a clear handover. We work closely with your business throughout the project.
Our focus is not to add AI everywhere, but to identify the work where technology can genuinely improve customer interactions, reduce manual administration, and create a more reliable workflow.
That also means we can start small. In some cases the right first step is an AI receptionist or chat assistant. In others it is better structure, stronger intake, or a simpler integration between tools you already use.
A good starting point is either to book a meeting or ask for a walkthrough of how the setup could work for your business.
Call us on weekdays
073-399 66 34
Updates and news
BOOK A MEETING
You do not need to know whether you need an AI receptionist, a chat assistant, or a simpler automation. Start with what is happening today and we can work from there.
The first conversation focuses on how customer contact works today, what information is missing, and which steps should become faster or more reliable.
During a free 20-minute consultation, we review your needs and assess whether an AI receptionist, chat assistant, or another automation could be relevant. If there is a good fit, the next step may be a limited pilot demo.
Response time
We usually reply within one business day.
Contact and setup
Choose a time that suits you. We will discuss how you work today and what would make the biggest practical difference first.
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CONTACT
Send a message if you want to discuss how Stoasys could help with customer contact, enquiry intake, follow-up, or system integration.
Response time
We usually reply within one business day.
Location
Stoasys is based in Gothenburg and works with service businesses across Sweden.
Briefly describe how you work today or where information is currently getting lost.
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