FREJA FOR PROPERTY MAINTENANCE

Missed calls become missed maintenance issues.

When you're out on properties handling maintenance and property care, you cannot always answer the phone. Freja takes the call, listens to the customer's issue and collects the details – so you can follow up when you're back.

The customer calls – but you're out on a job.

Security & trust

Clear principles for how we build and handle our solutions.

  • GDPR-aware

    Personal data is handled with GDPR principles in mind.

  • Secure data handling

    Customer information is handled through controlled systems.

  • You stay in control

    You decide what information should be collected.

  • No long-term lock-in

    Start small and continue only if it creates value.

  • Swedish company
  • Transparent process
  • No lock-in
  • Demo available

TRY FREJA

Try Freja for your property maintenance company

Enter your company name and hear how Freja handles a call about a property maintenance issue. The industry is pre-selected – the demo uses the property maintenance profile automatically.

What Freja captures

During the call, Freja collects the details needed for a property maintenance issue:

  • Type of property maintenance service
  • Area
  • Issue description
  • Urgency and preferred timing
  • Property type and affected area/system when relevant
  • Recurring service or quote/site-visit request when relevant

HOW IT WORKS

From missed call to maintenance brief

  1. 01

    The customer calls – you're busy

    Freja answers right away in your company's name and listens to the property maintenance issue.

  2. 02

    Freja collects the details

    She asks about the type of property maintenance service, area, issue, urgency and preferred time – and, when relevant, about property type or recurring service.

  3. 03

    You get a ready brief

    When the call ends, the property maintenance issue is structured for follow-up and quoting.

TRY FREJA IN YOUR BUSINESS

Try Freja for 7 days

We set up Freja for your company and you test the solution in your real operation for 7 days. If it does not work for you, we end the pilot at no further cost.

Apply and we will schedule a short walkthrough, adapt Freja to your business, and set up the pilot together with you.

  • We help you with the setup
  • Test with real customer calls
  • No continuing cost if you do not want to continue
Apply for a free pilot

Frequently asked questions

What does Freja ask callers?

The type of property maintenance service, area, issue description, urgency and preferred time. When relevant, she also asks about property type, the affected area or system, and recurring service.

Does Freja collect exact property details or entry codes?

No. Freja asks for the area – not the street, entry code, or key and access details.

Does Freja dispatch a technician or promise same-day attendance?

No. Freja takes the issue and collects the details. Dispatch, availability and quoting remain yours.

Can we test Freja first?

Yes, try the voice demo here or apply for a free 7-day pilot.