AI RECEPTIONIST
An AI receptionist can take the first conversation when you cannot answer, collect the right details, and hand over to a person with better information for booking or callback follow-up.
At Stoasys, we see an AI receptionist as a Swedish-speaking phone and chat assistant for businesses that want to miss fewer enquiries without removing human control. It can act as an AI phone assistant, AI customer service layer, or automated answering flow depending on how your customer journey works.
01
The customer calls or writes and gets a clear first response instead of silence or a generic message.
02
Name, contact details, needs, place, timing, and other relevant details are collected in a format your team can work with.
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The flow can prepare booking, callback, or intake material depending on your rules and internal process.
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When the customer needs personal judgment, price approval, or more nuanced support, the conversation is handed over with context.
The goal is not to remove people. The goal is to let fewer enquiries disappear and to make sure the person calling back or following up starts with better information. Important decisions, confirmations, and sensitive cases can still remain with people.
You can chat with Freja through the site widget and use the dedicated demo page to prepare a future company-specific voice demo.
No. It can handle first responses, data collection, and sorting while people continue making decisions, giving price guidance, and handling more sensitive cases.
Yes. That is a core part of the setup. The goal is to transfer the conversation when a customer needs a person or when the case falls outside the defined flow.
It can prepare booking or collect the information needed for booking. The exact level depends on the rules, calendars, and approvals you want in place.
Yes. The solution is intended for Swedish service businesses and can be configured for clear Swedish communication. English can also be supported when needed.
It should ask for clarification or hand over to a person according to the rules of the flow. It should not pretend to understand when it does not.
That depends on the actual external assistant integration that is activated. This marketing website does not itself store future demo calls or chat transcripts, and real privacy details must be in place before any live assistant is activated.
